Cloud Solutions
Power your business with flexible, secure cloud solutions built for performance and growth. From seamless scalability and cost optimization to advanced security and disaster recovery, our cloud services help you modernize infrastructure, support remote teams, and innovate faster—without complexity. Designed to adapt as your business evolves, the cloud keeps you agile, resilient, and always connected.
Client Services
- •Data Backup
- •Disaster Recovery
- •Security Monitoring
- •Cost Optimization
- •Performance Optimization
- •Hybrid Cloud
- •Multi-Cloud Support
Omnichannel Support
- •Chatbot
- •Live Chat
- •Phone
- •SMS
- •Social Media
- •In-App Messaging
Services Framework
- •Month-to-Month Pricing
- •365/24/7 coverage in 60+ languages
- •AI-enabled helpdesk solutions
- •Onboarding, Management, QA, Training, WFM included
- •Team lead(s) included
- •Seasonal & Holiday Support Included
The Telsys Difference
Why Choose Telsys
A fully managed, global support model built for scale, quality, and long-term partnership.
Scalable Infrastructure
Easily expand or reduce resources as your business grows, ensuring performance never slows down.
Secure Environment
Protect your critical data with enterprise-grade security, advanced encryption, and continuous monitoring.
Cost-Optimized Cloud
Reduce IT expenses with efficient resource allocation and pay-asyou-grow models tailored to your needs.
24/7 Monitoring
Our team continuously monitors systems to prevent downtime and quickly address any issues.
Disaster Recovery
Reliable backup and fast recovery solutions keep your operations running smoothly even during unexpected events.
Flexible Deployment
Choose public, private, or hybrid cloud architectures that align perfectly with your business strategy.
Telsys understood our business and helped us translate feedback into meaningful improvements across the entire subscription experience.
Jeremy D.
Customer Experience
Telsys's team brought deep expertise and flexibility to our operation. They helped us improve response times and satisfaction.
Anna G.
Customer Experience Lead
Telsys didn't just add agents. They rebuilt our workflows, improved quality, and delivered measurable results when our support operation was at a breaking point.
Robert M.
Head of Player Experience
We're built on real-time, 1:1 conversations, and Telsys got that immediately. They delivered what we needed, while keeping interactions thoughtful and empathetic at high volumes.
Michael B.
Product Manager
They understood our users' unique needs and trust we built. They're not only a measure of satisfaction, but a measure of connection with our community.
Linda S.
Community Manager
27001:2013
Certified Information
Security Management
HIPAA Compliant
Patient Rights Under
HIPAA are Protected
AICPA
SOC2 Fully Compliant
California Consumer
Privacy
Fully Compliant
GDPR
2018 General Data
Protection Regulation
How to Work With Telsys
Our fully managed teams integrate seamlessly with your workflows and platforms, delivering fast, reliable support and smooth collaboration at every step.
1. Define
Share your goals and challenges, and we'll design a custom solution tailored to your business needs.
2. Test
Start with a pilot program to validate the workflow, refine processes, and integrate your feedback before scaling.
3. Launch
Go live with a fully trained Telsys team, supported by a dedicated project manager, ongoing coaching, QA, and our knowledge & insights team to ensure seamless execution.
4. Manage & Scale
We monitor performance, track growth metrics, and continuously optimize your team's output. As your needs evolve, we'll scale resources while maintaining quality and productivity.
1. Define
Share your goals and challenges, and we'll design a custom solution tailored to your business needs.
2. Test
Start with a pilot program to validate the workflow, refine processes, and integrate your feedback before scaling.
3. Launch
Go live with a fully trained Telsys team, supported by a dedicated project manager, ongoing coaching, QA, and our knowledge & insights team to ensure seamless execution.
4. Manage & Scale
We monitor performance, track growth metrics, and continuously optimize your team's output. As your needs evolve, we'll scale resources while maintaining quality and productivity.
Analysts and Users Agree
Telsys is the Leader
We integrate seamlessly withtechnology built for scale &customer excellence.
From day 1 we integrate into your existing CRMs, operational tools and customer systems so our teams deliver results without disrupting how you work.
Your Success is Our Mission
You deserve solutions that deliver performance, insights, and efficiency. You deserve proactive teams that embrace complexity, adapt to change, and scale with your business on demand.
Whether you’re a fast-growing startup or an established enterprise, with Telsys, you get more than technology—you get what your business deserves.
Why Choose Telsys?
- •Expert Workforce: Skilled engineers and cloud specialists with industry-specific training and hands-on experience.
- •Omnichannel Solutions: Seamless integration across cloud, connectivity, and communication platforms.
- •Global Coverage: Multilingual support across regions to meet international business needs.
- •Flexible Scaling: Rapid resource adjustment to support seasonal peaks, product launches, or accelerated growth.
- •Dedicated Teams: Solutions and support teams assigned exclusively to your business—never shared.
- •Proven Performance: Optimized uptime, fast response times, and reliable system monitoring.
- •Secure & Compliant: Enterprise-grade security with disaster recovery protocols and layered redundancies.
As your dedicated technology partner, Telsys manages the full spectrum of cloud, communication, and connectivity services so you can innovate, scale, and operate with confidence.
Top Companies Outsourcing Today
FAQs —
Cloud
How does Telsys ensure cloud security?
- Encryption: All data is encrypted at rest and in transit.
- Access Control: Only authorized personnel can access sensitive data.
- Auditing: Regular audits ensure our security protocols are effective and up-to-date.
